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Test System Support

Most Microsys test systems come with one year of comprehensive test system support. This includes unlimited telephone/email support, remote support, and on-site support when available in your region. Even if your support contract has expired, Microsys will still provide support at a reasonable rate.

Remote support allows your Microsys Customer Service Representative to communicate directly with your test system using either the internet or a modem and phone line to provide support, remote training or even download a software upgrade.

Support renewals are normally offered to customers prior to expiration of the current support contract. Making sure that your system is always covered by a valid support contract is the best way you can increase the safety and reliability of your Microsys test system product.

Online support forms:


If you require technical support for your Microsys test system, please contact Microsys by telephone or by email as follows:


By telephone:

 

By e-mail:

Call +1-905-678-3288 and ask for Customer Service for technical support.

Support engineers are available between the hours of 9:00am and 5:00pm EST, Monday to Friday except during company holidays.

Technical support is available by sending a detailed description of your situation to:

A support engineer will contact you within 2 business days.


Support is also available from our worldwide sales and support network.

 




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Head Office: 3710 Nashua Drive, Mississauga ON L4V 1M5, Canada
Telephone: +1 (905) 678-3288 | Fax: +1 (905) 678-3319


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